Terms & Conditions
About Us
Our Contact details:
Harvey Map Services Ltd
12-22 Main Street, Doune, Perthshire FK16 6BJ, Scotland
Phone: +44 (0) 1786 841202
VAT registration number 309035873
Offers & Discounts
3 for 2 on Stocking Filler Map Gifts - add any 3 qualifying HARVEY gifts to the Cart and receive the cheapest item free. Offer available until midday on 18th December 2024.
* Qualifying products only. When 3 qualifying products are added to the Cart, discount is automatically applied at checkout. Offer only available online. Should you wish to return an item or items, all items must be returned together to be eligible for a refund. If only some of the items are returned (i.e., fewer than all three), the refund will be calculated based on the original prices of the kept items without the promotional discount applied.
CHRISTMAS GIVEAWAY - STOCKING GIVEAWAY - win more than £100 of HARVEY gifts - every order £10 or more qualifies.
Place an order with a value of £10 or more at www.harveymaps.co.uk before midday on 16th December (and after 10am on 3rd December), and you will be in with a chance to win the HARVEY Maps Christmas stocking giveaway. Each eligible order entered automatically. Winner will be drawn at random using the order reference number and notified by email on or before Wednesday 18th December 2024. Prize contains 1 x MAZZLE, 1 x Playing Cards, 1 x A5 Notebook, 1 x Laces, 1 x Headwear, 1 x The Munros book, 1 x North Pole Card. Online entries only. Total prize value is £107.48 RRP.
Shipping And Handling
Christmas & New Year 2024-2025
Order Processing
We are processing all orders as usual up to and including Tuesday December 24th. Please note, we will be closed for the festive period and our telephone line and contact email addresses will not be monitored during that time.
Orders received and processed before midday on Tuesday December 24th will be dispatched the same day.
Orders placed after midday on December 24th will be processed and dispatched on or soon after Friday January 3rd 2025.
Delivery in time for Christmas?
Order before midday on Thursday December 19th for UK delivery in time for Christmas using Royal Mail 48 Tracked*.
Order before midday on Friday December 20th for UK delivery in time for Christmas using Royal Mail 24 Tracked*.
*These dates are taken from the Royal Mail website and actual delivery date may be longer and is outside of our control. Geographical restrictions for courier delivery may apply for some postcodes.
Whilst maps and other small items are light, shipping charges are primarily affected by large and heavy items, such as books and MAZZLE jigsaw puzzles.
Shipping charges are subject to VAT based on the VAT rate applicable to each of the products in the cart.
Orders placed and received before 12pm will be processed and despatched the same day* (except Saturday, Sunday and public holidays). Orders placed after 12pm will be processed and despatched on the next working day. Please bear this in mind when choosing your shipping class at checkout.
*Your order must have been received by us, and payment fully cleared, when we process the orders after midday. Please note that, due to occasional delays in order and payment processing, your order may not be received before the midday cutoff.
UK and the Channel Islands addresses
By default, all orders are shipped to UK addresses by Royal Mail 48 Tracked unless you would like to choose a different service. Royal Mail 48 Tracked is currently FREE.
There are 2 classes of shipping available to you once you decide to checkout.
Shipping Class | Delivery time (from despatch) | Price |
---|---|---|
Royal Mail 48 Tracked | 2-4 days | Currently FREE (usually £2.50) |
Royal Mail 24 Tracked | 1-3 days | £2.95 to £4.95 |
Royal Mail 48 Tracked
This service is currently FREE for delivery to a UK address. Choose Royal Mail 48 Tracked at checkout. Please allow 2-4 days for Royal Mail to fulfil this service. Royal Mail provides tracking for this service, please ensure you carefully enter your email address and mobile phone number when you checkout.
Royal Mail 24 Tracked
If you require your order to be delivered faster, choose Royal Mail 24 Tracked at checkout. The price you pay for shipping is dependent on the total weight of your order - see the table below. Please allow 1-3 days for Royal Mail to fulfil this service. Royal Mail provides tracking for this service, please ensure you carefully enter your email address and mobile phone number when you checkout.
Order weight | Royal Mail 48 Tracked | Royal Mail 24 Tracked |
---|---|---|
0 - 750gms | £2.50 | £2.95 |
750gms - 2kg | £2.50 | £4.95 |
2kg+ | Not available | Not available |
Heavy orders weighing 2kg or more
If your order weighs 2kg or more then it will be despatched by Courier Next Business Day (Tracked). Tracking is provided to you (via email address or text message) by the courier (DPD) once your order has been despatched.
Please note, Next Business Day delivery is unavailable for certain areas of the UK (for example, Scottish Highlands and Islands). If the delivery destination is located in an area where Next Business Day delivery is not available, your order will be delivered as soon as possible by the courier.
Europe and Rest of the World
All orders with a delivery address outside of the UK are shipped by Royal Mail International Tracked. The price you pay for shipping is dependent on the total weight of your order - see the table below. Depending on the destination, it is estimated to allow 3-9 working days for delivery. Tracking information should be provided by Royal Mail for international orders as soon as the parcel enters their system.
Customs & Duty
Customers outside the UK may have to pay import duty or formal customs entry. If customs duties are required, the delivery may be delayed. Please be aware that HARVEY Maps is unable to assist with this process.
To help ensure that customs duties are not payable for deliveries outside the UK it is advisable to keep your total order value below the customs duty threshold of your destination country. Please check your local thresholds and duties before placing your order with us as we are not responsible for any additional duties payable in the destination country.
Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland.
Rest of the World: all other countries.
Please note, customers outside the UK may have to pay import duty or formal customs entry. If customs duties are required, the delivery may be delayed. We are unable to assist with this process.
Order weight | Europe | Rest of the World |
---|---|---|
0 - 250gms | £7.95 | £8.95 |
250gms - 750gms | £10.95 | £18.95 |
750gms - 1.5kg | £11.95 | £24.95 |
1.5kg - 2kg | £12.95 | £27.95 |
2kg+ | £13.95 | £30.95 |
Making A Purchase
When you have all the items you want, click 'Checkout on the right at the very top of the header. On the checkout pages you will be asked for the details that we need to be able to fulfill the order, such as name and address and email. Make sure you put your email address in correctly, otherwise the order confirmation will not reach you.
Click NEXT each time to go on to the next stage. Once this process is complete you will be transferred to the Sagepay payment pages. You will be asked for your credit card details. You may be transferred to the issuing bank's secure site for verification of your card.
Finally you will be shown a confirmation page which you can print. You will also automatically be sent a confirmation email once the payment is processed. If you believe you have completed the order and payment process and you do not receive confirmation, please contact us or on 01786 841202 (9-5pm weekdays).
We accept payment by credit or debit card (Visa, Mastercard or Maestro) and PayPal.
If you are shopping from outside the UK, place your order and your credit card company will automatically convert the transaction to your own currency. Your credit card will be debited on the day you place your order.
Delivery Schedule
Please be sure the delivery address is correct. If it is a work address, check that your office internal delivery system can cope with personal mail. We will not accept responsibility for loss or delay if you request the package to be sent to a place of work.
Back Orders
Tax Charges
Credit Card Security
Guarantee
Reaching Us
Alternatively, you can call on: International +44 (0) 1786 841202 or write to us at Harvey Maps, 12-22 Main Street, Doune FK16 6BJ, Perthshire, Scotland.
Privacy Policy
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
To read our Privacy Policy in full click here
Returns Policy
Please note, Harvey Maps is not obliged to refund any initial carriage costs where the reason for the return is not faulty or incorrect goods supplied.